We’ve just given out 300 Toshiba Chromebooks to our teachers and students, and in the two months that they’ve had them we’ve had a several returned for repair. In this video I’ll show you how simple and quick it is to carry out Chromebook repairs yourself and save you hundreds in spare parts.

The low price of most Chromebooks is reflected in the build quality of Google’s popular range of laptops. The flimsy plastic and soft screens that are synonymous with Chrome OS devices allow them to be extremely cheap but also make them very prone to damage. This cheap construction does, however, have two huge positives — Chromebook parts are really cheap, and they’re really easy to repair yourself.

Most DIY repair videos you find on YouTube are pretty dull, so I’ve spiced this one up with a few unique touches. Enjoy!

Smashed Chromebook screens are common

Broken Chromebook ScreenChromebook displays are generally thin and have little protection, so the most common complaint we’ve had are cracked screens. In a school where you might have hundreds of Chromebooks, carrying out repairs in-house could save you hundreds or even thousands of pounds a year. In this video I show you how simple it is to replace the screen of a Toshiba Chromebook, but we’ve used a similar process to repair many other Chromebook models.

Finding replacement Chromebook parts

An official replacement Chromebook screen direct from Toshiba costs in the region of £220 — more than the cost of a replacement Chromebook! — but I was able to source a perfectly acceptable alternative through Viglen (selling on Ebay) for just £34. While I was initially sceptical about using unofficial parts, in testing we’ve been unable to tell the difference between the official and third-party screens.

You can also pick up unofficial parts from most computer suppliers, and even Amazon. It’s definitely worth taking a look around, just because it’s official doesn’t mean it’s any better than a third-party alternative.

Chromebook repair tools

screwdriversAside from the replacement parts the only tools you really need are a good set of precision screwdrivers.

You can pick up a set for just a few dollars, but my advice is to spend a little more, as there’s nothing worse than having to apply pressure to a delicate part of your Chromebook just to remove a damaged screw.

If you’re concerned about damaging the soft plastic when prying open your Chromebook’s case you can use a plastic spludger, but as long as you’re careful a thin flat-head screwdriver will work just as well.

How did you do?

Let us know in the comments how you got on with your repair, and don’t forget to subscribe to the ClassThink YouTube channel to get all the latest edtech videos.

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About Author

Profile photo of Karl Rivers

Karl is an award winning Director of IT for the Royal Grammar School Guildford, based near London, England. He has been working in education for more than ten years and founded ClassThink in 2013 to share technology best practice with other schools. In 2014 he won the NAACE Impact Award for support services in schools, and writes edtech articles for Education Executive Magazine.

19 Comments

  1. Hi I’ve dropped my chromebook and the socket side has come open on the side, is there an easy way to fix it without causing more damage?

  2. My son has a Samsung Chromebook. I found this video to be very helpful even though accessing the screen was a little different due to the brand being different. The process of replacing the screen only took a few minutes and the unit works just like it did when purchased. Thanks for posting this article. I was able to purchase the replacement screen online at a fraction of the cost and repair the unit, instead of replacing the entire unit.

  3. My son dropped his Chromebook (Samsung) and although the screen did NOT break, the top part of the screen separated very slightly and the screen went blank. I actually just pressed the top together and it clicked back into place, however his screen display is now totally crazy. it’s just a blank grayish screen with red and black squiggly lines. Any one know how to fix that one?

      • What has gone wrong in my samsung chromebook is, when opening the lid the screen is totally ok upto about 30 degrees, but from then onwards colours go wrong and basically unusual red pixels appear.Much obliged if you can give a solution.

  4. my school is charging us about $250 just to get our screens replaced after being cracked, is that really the price of getting them replaced?

      • Richard thrailkill on

        Hi Carl I have HP Chromebook 14 inch. My problem is this: my laptop was working on and then a month ago it stopped going to the primary screen. Other other words I open the top of this laptop and it goes to an HP logo and the links. It just blinks and nothing else what can I do to fix or repair my Chromebook?

  5. I need a replacement screen for my hisense chromebook. Since they arent that well known, I’ve been hunting for one online to no avail. Would you happen to know any websites I could find it on?

  6. So glad to have found this. Son just cracked his screen, much grinding of teeth. Replacement looks doable for reasonable cost. Heading off to eBay now….

  7. Fixed mine and went ok. Screen was glued in (with little pads) rather than screwed but that’s fine. However, I can’t get the very bottom bit of the plastic bezel to snap back into place – all other sides are fine. Maybe because of this the screen doesn’t turn off like it should (and go to sleep) when I close the lid.

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