Apple Configurator

Apple Configurator contains your user’s iPad data, paid apps, and backups. Loosing it means wiping your iPads and starting from scratch. We show you how to backup and restore Apple Configurator.

Apple Configurator is a great tool for managing large numbers of iPads, but it’s also a single point of failure that can cost you money, data, and time. If your iPads are supervised by Apple Configurator they are permanently tied to a single Mac. If there is a fault, such as a hard drive failure, which causes your Apple Configurator data files to be lost you will no longer be able to manage your iPads. The only solution to this is to factory reset the iPads and supervise them on another Mac, resulting in the loss of any data on the iPad.

But it’s especially important to backup Apple Configurator if you are using Apple’s Volume Purchase Program to buy apps and iBooks. Once a VPP code has been used to install an app Apple Configurator keeps a record of which iPad the app was installed on. If you loose your Apple Configurator data files this record is lost and you can no longer install that app on another device. You will effectively loose access to all your paid apps and iBooks and have to purchase them again.

So, make sure you’re backing up Apple Configurator.

How to Backup Apple Configurator

The first step is to find the ~/Library/Containers/com.apple.configurator folder. This contains all your Apple Configurator settings, apps, and backups.

  1. Click on your Desktop.
  2. At the top of your screen, click Go
  3. With that menu expanded, press and hold ⌥ Alt.
  4. Library will appear in the list, click it and you’ll be taken to the folder.
  5. Open the Containers folder and the com.apple.configurator folder should be within.

Copy the com.apple.configurator file to a safe location. Ideally backups should be stored on a computer in a different location to your Apple Configurator Mac.

You can also use Apple’s Time Machine, or third-party software such as Backup Exec to automate backing up this folder.

How to Restore Apple Configurator to a New Mac

First, install Apple Configurator from the Mac App Store. Once this has been done you can restore the backup from your other Mac.

  1. Click on your Desktop.
  2. At the top of your screen, click Go
  3. With that menu expanded, press and hold ⌥ Alt.
  4. Library will appear in the list, click it and you’ll be taken to the folder.
  5. Open the Containers folder and the com.apple.configurator folder should be within.

Delete the com.apple.configurator file and replace it with the backed up copy from your old Mac.

You can also use Apple’s Time Machine, or third-party software such as Backup Exec to restore this folder.

Backing Up Apple Configurator is Simple

The cost of loosing your Apple Configurator data is high, especially if you’re using the software to distribute paid apps and iBooks. Make sure your data is backed up.

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About Author

Profile photo of Karl Rivers

Karl is an award winning Director of IT for the Royal Grammar School Guildford, based near London, England. He has been working in education for more than ten years and founded ClassThink in 2013 to share technology best practice with other schools. In 2014 he won the NAACE Impact Award for support services in schools, and writes edtech articles for Education Executive Magazine.

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